In this dissertation, I examine how making infrastructure visible affects users' engagement with that infrastructure, through the case study of home networking. I present empirical evidence of the visibility issues that home networks present to users and how these results informed the design of a prototype called Kermit to visualize aspects of the home network. Through my implementation and evaluation of Kermit, I derive implications for making infrastructure visible in ways that enable end-users to manage and understand the systems they use everyday. I conclude with suggestions for future work for making home networks, and infrastructure more generally, more visible.
| Identifer | oai:union.ndltd.org:GATECH/oai:smartech.gatech.edu:1853/41152 |
| Date | 24 June 2011 |
| Creators | Chetty, Marshini |
| Publisher | Georgia Institute of Technology |
| Source Sets | Georgia Tech Electronic Thesis and Dissertation Archive |
| Detected Language | English |
| Type | Dissertation |
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