E-engagement in public policies can be defined as citizens’ connection with and
participation in making public policies. The primary goal of connecting citizens during
making public policies is to improve efficiency of the governance of government and the
acceptance of public policies. To enhance public engagement in making public policies,
the Hong Kong Government is trying out to take soundings from the community and to
gauge public views on the government and public policies through social media platform,
such as Facebook, twitters, blogs and so on.
To evaluate the implementation of social media of the Hong Kong Government,
including how the social media encourages public engagement in public policies, how
and why the government employs the views collected from social media platforms in
making public policies, framework of Public Involvement Spectrum in Local Governance
put forward by the International Association for Public Participation (IAP2), its adapted
form developed by Lukensmeyer and Torres and case studies methodology will be
applied in this dissertation.
This dissertation sought to understand more on the implementation of social media by
the Hong Kong Government and what strategy should be applied by the government in
e-engagement.
This study suggested that the Hong Kong Government tend to use social media to
inform, involve and collect views from the public rather than empowering the public in
making public policies. And the Hong Kong Government has successfully increased
public awareness of certain public policies or issues through social media platform but
the acceptance on certain policies or the support rating for the Government may not be
benefited from the use of social media. Based on the analysis and observations from
this study, it provides a useful and practical roadmap for future study and development
of social media in e-engagement. / published_or_final_version / Politics and Public Administration / Master / Master of Public Administration
| Identifer | oai:union.ndltd.org:HKU/oai:hub.hku.hk:10722/174302 |
| Date | January 2011 |
| Creators | Fung, Man-chee., 馮敏芝. |
| Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
| Source Sets | Hong Kong University Theses |
| Language | English |
| Detected Language | English |
| Type | PG_Thesis |
| Source | http://hub.hku.hk/bib/B46780361 |
| Rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works., Creative Commons: Attribution 3.0 Hong Kong License |
| Relation | HKU Theses Online (HKUTO) |
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