Made available in DSpace on 2015-12-03T18:35:10Z (GMT). No. of bitstreams: 1
Jose_Carlos_Trevizoli.pdf: 4946583 bytes, checksum: 5099c791a81c381b04e095a204ad30d4 (MD5)
Previous issue date: 2006-08-31 / This research looked for to study and to evaluate the perception of the users of the modules of accounting and tax bookkeeping of an integrated system ERP - Enterprise Resources Planning. The system was developed to take care of the necessities of the companies of the sector of road transport of passengers and loads. The evaluated perception is on the impacts of the implantation and use of system ERP. The study was carried through in the first Semester of 2006 and combined the empiric research to identify excellent aspects of the current reality of the users of the integrated system, bibliographical rewiew, as well as field research using the questionnaire with 30 assertive ones, answered for the users of integrated system, customers of one softwarehouse. In the research, they had been elaborated: descriptive analysis, analysis of clusters and comparative analysis between clusters which they had better searched to know the current reality of the users of the modules of accounting and tax bookkeeping of the system integrated in study. The analyses had allowed to demonstrate as the searched citizens perceive the importance and the easinesses allowed with the use of the system, make possible the 03 identification Clusters (Optimistical, Realistic and pessimistic), and had indicated points that can be improved in the development of the system. / Esta pesquisa procurou estudar e avaliar a percep????o dos usu??rios dos m??dulos de contabilidade e escritura????o fiscal de um sistema integrado ERP - Enterprise Resources Planning. O sistema foi desenvolvido para o atender as necessidades das empresas do setor de transporte rodovi??rio de passageiros e de cargas. A percep????o avaliada ?? sobre os impactos da implanta????o e utiliza????o do sistema ERP. Trata-se de um estudo realizado no 1?? semestre de 2006 e reuniu a pesquisa emp??rica para identificar aspectos relevantes da realidade atual dos usu??rios do sistema integrado, revis??o bibliogr??fica, bem como pesquisa de campo por meio de question??rio com 30 assertivas, respondidas por 37 usu??rios do sistema integrado, clientes de uma softwarehouse. Na pesquisa, foram elaboradas: an??lise descritiva, an??lise de clusters e an??lise comparativa entre os clusters as quais buscaram melhor conhecer a realidade atual dos usu??rios dos m??dulos de contabilidade e de escrita fiscal do sistema integrado em estudo. As an??lises permitiram demonstrar como os sujeitos pesquisados percebem a import??ncia e as facilidades permitidas com o uso do sistema, possibilitaram a identifica????o de 03 Clusters (Otimistas, Realistas e Pessimistas), e indicaram pontos que podem ser melhorados no desenvolvimento do sistema
| Identifer | oai:union.ndltd.org:IBICT/oai:132.0.0.61:tede/452 |
| Date | 31 August 2006 |
| Creators | Trevizoli, Jos?? Carlos |
| Contributors | Peleias, Ivam Ricardo, Galegale, Napole??o Verardi, C??rtes, Pedro Luiz |
| Publisher | FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, Mestrado em Ci??ncias Cont??beis, FECAP, BR, Controladoria e Contabilidade |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações do FECAP, instname:Fundação Aramando Álvares Penteado, instacron:FAAP |
| Rights | info:eu-repo/semantics/openAccess |
Page generated in 0.0025 seconds