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Relationship building in a cross-cultural setting: the importance of intercultural competence

Doctor of Philosophy / Department of Psychology / Patrick A. Knight / The current study uses structural equation modeling to simultaneously test the relationships between cultural knowledge, rapport building, and counterpart receptiveness in a cross-cultural setting using military-advisors. Five-hundred-eighty-three Army soldiers and Marines deployed to either Iraq or Afghanistan as advisors to host-national soldiers were asked to complete a questionnaire about their job-tasks. Results indicate that advisors who use cultural knowledge are more effective building relationships, and as a result have counterparts who are more receptive to their advice. Limitations and implications of the model are discussed, as well as potential directions for future research.

Identiferoai:union.ndltd.org:KSU/oai:krex.k-state.edu:2097/3750
Date January 1900
CreatorsBrunner, Jason M.
PublisherKansas State University
Source SetsK-State Research Exchange
Languageen_US
Detected LanguageEnglish
TypeDissertation

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