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Advice in Troubles Talk Conversations Between Strangers: The Role of Problem Seriousness and the Impact of Advice on Helper Supportiveness and the Desire for Future Interactions

In troubles talk conversations, problems are disclosed and discussed. When responding to
problem disclosures, advice is one common response where the respondent recommends how to think, feel or act in response to a problem. This thesis focuses on extending our understanding of advice messages, with a main research question focused on determining if advice occurs in initial interactions between strangers. Through an analysis of 125 transcribed conversations, advice was present in 38.4% (n = 44) of the conversations. Advice was offered in response to less serious problems, supporting the first hypothesis. There was no support found for the positive association between the presence of advice and positive evaluations of helpfulness; additionally, there was no support found for a negative association between the presence of advice and negative evaluations of supportiveness or sensitivity. Finally, no difference was found supporting a decreased desire to interact further with an advice giver. While advice occurs in initial interactions, there may be additional influences beyond the provision of advice messages influencing helper evaluations of supportiveness and the desire for future interactions.

Identiferoai:union.ndltd.org:LSU/oai:etd.lsu.edu:etd-07032012-125234
Date08 July 2012
CreatorsVickery, Andrea Jean
ContributorsPecchioni, Loretta L., Bodie, Graham D., Honeycutt, James M.
PublisherLSU
Source SetsLouisiana State University
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lsu.edu/docs/available/etd-07032012-125234/
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