A new appraisal model of consumer dissatisfaction : the mediating effects of performance inadequacy and moderating effects of tolerance to inferiority / Mediating effects of performance inadequacy and moderating effects of tolerance to inferiority

Description

University of Macau / Faculty of Business Administration / Department of Finance and Business Economics

Links & Downloads

1. http://umaclib3.umac.mo/record=b1872574

Tags

University of Macau -- Dissertations

澳門大學 -- 論文

Consumer satisfaction -- Evaluation

Motivation research (Marketing)

Additional Fields

Identifer	oai:union.ndltd.org:MACAU/oai:libdigital.umac.mo:b1872574
Date	January 2008
Creators	Zhang, Ling Ling
Publisher	University of Macau
Source Sets	University of Macau
Language	English
Detected Language	English
Type	UM_THESES