Over the past decade, the rapid developments and growth of information and communication technology (ICT) have triggered a new wave of financial innovation¡Ðelectronic banking (e-banking). This study utilizes a hypercube model with secondary data analysis to analyze the differences in technological knowledge and business model aspects used in e-banking versus bricks-and-mortar banking, so as to explore the core capabilities in these two dimensions of e-banking innovation. The results indicate that the nature of e-banking innovation is disruptive, leading to drastic changes in both technological knowledge and business model for customers and incumbent banks. However, the innovation is modular for provider and architectural for regulators. We further identify nine core technical and eleven core business capabilities that are necessary for the stakeholders to cope with the change, each appearing to address either technical or business aspects of e-banking transformation. The findings have the potential to contribute to the understanding of impacts occurring in the change associated with e-banking and offer rich insights for the stakeholders to exploit e-banking opportunities.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0512106-135245 |
| Date | 12 May 2006 |
| Creators | Chen, Po-sheng |
| Contributors | Jen-her Wu, Tzyh-lih Hsia, Chin-fu Ho |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0512106-135245 |
| Rights | campus_withheld, Copyright information available at source archive |
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