Abstact
During the past several years,many facilites have tranfered to some foreign sties rapidly,and
suffered the declined dilemma.The low cost,high quality,and differential
are only one of the essential strategic factors to survive for any enterprise.To focus the knowledge management and create the enterprise intelligence asset will make sure of the prosperous business activities in the future.
The fields of Paint and Resin are regarded as the conventional industries ,and divided to the ¡§formulation¡¨ characteristics.The storing,sharing,and creating of these knowledge,concering to the formulations and applications of their related products,have been recognized as the most important core competency advantages.
The thesis is concentrated on the two fields of ¡§paint¡¨ and ¡§resin¡¨.The following research procedures are proposed as:
(A) paper survey (B)the published reports (C)questionnaire(D)casestudies(E)survey the modules and interfaces of K.M. sofetwares in Taiwan,(F)then construct the K.M. manafement systen and web-site by the integration of business process re-engineering and prototyping.
The conclusions could be proposed as:
1. The situations of K.M.for ¡§paint¡¨ and ¡§resin¡¨ fields¡G
Even only the 12.9% of questionaired companies have established their K.M.system.However,the importance and urgency of K.M.system are well recognized.
The division or classifications of knowedege contents can be based on the functional departments during the daily business operation.As wells,10 indices of knowedege
management performance reviews are proposed.Some further proposed 12 possible problems or difficulties could be occurred in the futuer
2. the reseach of K.M.software¡Gthese modules including,system management,
,news broadcasting,community, paper workflow,resource management,E.I.P.,meeting
management, ,e-learningdata-besed system,full-text searching,etc.
3.Cases studies for the two leading companies:
To conclude the critical success factors of K.M. systems are¡Gthe pressure outside
the enterprise,the full supports of owner or C.E.O.,the reasonable management system,
high levels of human resource,and the well-training of M.I.S.people
4.To prototype the K.M.system and K.M. web-site is quite possible and helpful for the
further K.M.project,and will help C.E.O. and some managers to recognize and support
the K.M. project afterwards
Key words¡GK.M.(knowledge management),B.P.R.(business process re-engineering),prototyping,enterprise intelligence asset,best practise¡Acommunity,paint,resin.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0619103-111942 |
| Date | 19 June 2003 |
| Creators | TSENG, SHIH-YU |
| Contributors | Hsin-Pin Fu, chao shan chung, Hou Chun - Fu |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-111942 |
| Rights | unrestricted, Copyright information available at source archive |
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