Abstract
Six Sigma is a kind of quality control system originated in Motorola. It did not receive great attention of the world until the successful experience of Six Sigma in General Electric Company was made public. From then on, the world-famous enterprises started to introduce Six Sigma into their companies. In view of the great contributions of the Six Sigma quality control system implemented in Europe and America toward financial performance as well as the demands of customers who have carried out the Six Sigma quality control system, numerous domestic enterprises considered to introduce the quality control system as an important tool for improving their competitive ability in recent years. Going alone with such a trend, now many management consultants in Taiwan are facing the challenge of transformation.
It seems that Six Sigma is a combination of the tools and techniques we used before, in which nothing is new. However, its managing philosophy and methodology do create achievements that can¡¦t be found in other management system. From the viewpoint of an enterprise under guidance, the author drew a conclusion of this study based on the in-depth interviews of the enterprises that actually promote the Six Sigma activity, and submitted the results of the study on transformation of such management consultants to be Six Sigma consultants.
The main contributions of this study are as the following:
1. To establish a Six Sigma consulting procedure
and list the main tasks of each step for the
reference of domestic management consultants
who plan to devote themselves to the guidance
and instruction of Six Sigma quality control
system.
2. To make suggestions to interview of the
enterprises which have adopted the Six Sigma
quality control system on continuous promotion
of the system and further improvement of their
performance.
3. To submit the prerequisites for an excellent
Six Sigma consultant for the reference of the
consultants who intend to engage in or have
been engage in the consulting service of Six
Sigma.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0623103-145752 |
| Date | 23 June 2003 |
| Creators | Hao, Chih-cheng |
| Contributors | Hsien-tang Tsai, Che-hung Lin, Iuan-yuan Lu |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0623103-145752 |
| Rights | campus_withheld, Copyright information available at source archive |
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