Because the e-government policy carries out, government departments in Taiwan built many Websites to show some government decree information in these years. Besides, for catching on public opinion they open some Online Public Discussion Forum on Website to create communication channel between people and government. In other words, we can say this function as ¡§Electronic Democracy¡¨ or ¡§Digital Democracy¡¨. In addition to this function, I think about whether Online Public Discussion Forum can provide an activity platform for Knowledge Management to promote further some government¡¦s administration policy.
This research used ¡§Online Public Discussion Forum of Government Procurement Law¡¨ as case study in view of Knowledge Management process activity about Government Procurement Law¡¦s administration. This research used three perspectives--- administration¡¦s process perspective, Virtual Community¡¦s management perspective, and on-line user¡¦s interaction perspective --- to observe this case study. Moreover, summarize these observation and reference feasibility of Government Procurement Law¡¦s administration in the future to recommend briefly the follow points:
1.Based on quick mobility about Government Procurement¡¦s staff in everywhere government entity, difficultly for expending organization of human resource in order to the government reform, and tendency of Government Procurement system development, I recommend to give priority for codification strategy and secondary for personalization strategy. Moreover, combine process-centred strategy with product-centred strategy to become internet strategy.
2.Integrate transaction-based strategy, systematic strategy and socialized strategy into Knowledge Management strategy for Government Procurement Law¡¦s administration¡G
(1) Transaction-based strategy: Recommend to build ¡§Knowledge mapping¡¨. Currently responsible entity (Public Construction Commission, Executive Yuan) promoted ¡§seed teachers¡¨ and add undertaker¡¦s name in the official documents published on Website. Moreover, I suggest classifying and appraising the books, training, seminars and so on about Government Procurement¡¦s topic with the Knowledge Management concept. The way will make users to search information and knowledge conveniently.
(2) Systematic strategy: Recommend to attach ¡§Knowledge layer¡¨ to ¡§Data layer¡¨ and ¡§Information layer¡¨ on Website. I suggest that responsible entity reorganize these data and information to present easy-touching knowledge for users. Moreover, cultivate user¡¦s problem-solving and innovation ability by themselves with strengthening invest in information technology and promoting users to use these knowledge, information, data.
(3) Socialized strategy: Recommend to build ¡§Knowledge Community¡¨. Currently responsible entity built ¡§Virtual Community¡¨ to create a platform for everywhere users. Moreover, I suggest encouraging users to create and open a variety of ¡§Practice Community¡¨ in their organizations and endowed with Knowledge Worker function. The way can convert Tacit Knowledge among people into Explicit Knowledge and make up ¡§Best Practice¡¨. This reorganized knowledge can transfer and share conveniently.
3.In managing Virtual Community aspect, except for responsible entity playing the role of manager and maintainer, I recommend further to play the role of trigger for Knowledge Management. Moreover, combining performance with Knowledge Worker¡¦s function will encourage employees to do positively Knowledge actively in addition to official-documents everyday.
4.If Management of Procurement Professionals can build classify system in the future, I recommend to implement the appraisal system to understand staff¡¦s knowledge internalization and validate professional ability. Moreover, according to requirement for different users, responsible entity should open different sorts and levels¡¦ ¡§Knowledge Community¡¨. This way can add the depth and breadth of discussion on On-line Forum.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0705104-141715 |
| Date | 05 July 2004 |
| Creators | Shieh, Shyue-Ru |
| Contributors | Kuo-Jen Su, Liang-Chih Huang, Jin-Feng Uen |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0705104-141715 |
| Rights | campus_withheld, Copyright information available at source archive |
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