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The Rebuild Plan of A General Measure of Public- and Private Sector Employee Performance

Work performance researches in the past ten years have been numerously conducted in Taiwan. Most of researchers use International benchmarking performance measurement with or without modifications. . Only few develop their own measurement based on the needs of Taiwan business organizations. My project focuses on the rebuild of performance evaluation program in the light of the employees in Taiwan enterprises considering the national conditions, culture, credibility and efficiency.
This paper has studied the theories of Campbell(1990) and Borman & Motowidlo(1993) and developed a job performance evaluation form suitable for employees in Taiwan. A total number of 3000 copies of survey questionnaires were sent out. Out of this, 2779 were returned, representing a remarkable return rate of 92.63%. My performance evaluation matrix presents as below:
1. Task performance: Task performance involves official responsibility or the proficient of "technical core" of the activities in formal jobs and duties. Including 9 items.
2. Contextual performance: Contextual performance involves activities maintaining the environment that needs to exist to allow the technical core to operate. Contextual performance are activities such as: " Helping and cooperating with others. Following organizational rules and procedures even when personally inconvenient. Endorsing, supporting and defending organizational objectives." Including 9 items.
3. Job Positive: Job Positive involves measurement of positive personality, attitude and psychological environment of jobs and duties. Job Positive are activities such as: "Volunteering to carry out task activities that are not formally part of the job. Looking for a challenging assignment. Tackling a difficult work assignment enthusiastically and Voluntarily doing more than the job requires to help others or contribute to unit effectiveness." Including 4 items.
Key words: Job Performance, Taiwan, Employee.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0707106-120149
Date07 July 2006
CreatorsTsai, Ya-Chu
ContributorsChin-Kang Jen, Chin-Ming Ho, Jin Feng Uen
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0707106-120149
Rightscampus_withheld, Copyright information available at source archive

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