Supply chain management involves inter-organizational interactions and integration as a whole, sharing operational resources and information among supply chain members, and an objective to optimize the supply chain performance. Among the management processes exists uncertainty that disrupts operational performance. The uncertainty occurs when supply chain members have insufficient information for decision making. The lack of information transparency leads to a rise in each member¡¦s cost and inventory level, inefficiency in capacity utilization, reduction of business values, etc. For these reasons, this study holds that information sharing can effectively deal with uncertainty and improve the performance of the whole supply chain.
This research mainly studies information sharing in a supply chain and proposes a theoretical framework of information sharing. It investigates by a case study the uncertainty that the focal company faces in demand, supply, and manufacturing process, explores the company¡¦s current status of information sharing, and researches the factors that may influence information sharing. The results show that PCB (Printed Circuit Board), a highly customized product with a short life cycle and a simple combination of raw materials, has a supply chain of divergent differentiation. PCB has a higher demand uncertainty, but that uncertainty can be effectively reduced by information sharing and process coordination with demand side customers. Besides, the order fulfillment process may be improved as a result. Based on inter-organizational coordination, information sharing through vendor managed inventory mechanism will facilitate supply chain collaboration, and ease the significant influence of bullwhip effect on upstream PCB manufacturers. In this way, PCB manufacturers can share risks and profits with customers. Furthermore, the extent of trust and risk may influence the process of information sharing. A greater extent of trust helps members to share information with each other. Nevertheless, it is considered risky to share sensitive information, which is regarded as a bargaining power.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0719105-091105 |
| Date | 19 July 2005 |
| Creators | Tsai, Kai-hsiang |
| Contributors | Chin-Fu Ho, none, none |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0719105-091105 |
| Rights | campus_withheld, Copyright information available at source archive |
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