Review of the literature, leader member exchange theory (LMX) has an impact on organizational citizenship behavior (OCB); however, previous studies maily focus on single level exchange relationship, from a practical point of view, this issue should be involved in multi-level exchange relationship, and leader¡¦s group prototypicality may become an important factor to influence organizational citizenship behavior. This research tries to discuss different levels LMX in organization, one is the relationship between direct leader and subordinate(LMX1), the other is between department leader and subordinate(LMX2). Since LMX not only has an effect on subordinates¡¦ OCB but also role performance which regarding OCB as an extra role behaviors, this study try to explore the relationship between LMX and subordinate¡¦s role performance, and used multi-level leader-leader exchange theory (LLX) and leader¡¦s group prototypicality as moderating effects. In order to avoid common method variance, this study collected questionnaires from different sources which including 70 supervisors and 210 subordinates. Due to the multi-level research framework, this research used SPSS and HLM as analysis tool. The results show that LMX1 has a positive effect on role performance as predicted. Moderating effects in the research are partially supported. The better exchange quality of LLX, the more significant of subordinates¡¦ organization citizenship behavior toward individuals (OCBI) will appear; moreover, the higher direct leader¡¦s group prototypicality is, the more significant subordinate¡¦s in role behavior will be. However, LMX2 has positive effect on role performance is not supported. This study accordingly has some managerial implications and recommendations for future research reference.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0720112-235050 |
| Date | 20 July 2012 |
| Creators | Liao, Chi-yi |
| Contributors | Huang, Liang-Chih, Uen, Jin-Feng, Chen, Shyh-Jer |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0720112-235050 |
| Rights | unrestricted, Copyright information available at source archive |
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