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The Development and Evaluation of Crew Resource Management Checklist - An Illustration on Naval Aviation

All these years, safety is the most important element of military and civil aviation transports and ¡§Zero Mishap¡¨ is the goal for military and civil aviation industries trying to achieve. However, Taiwan military and civil aviation safety was not satisfactory in the past decade: Taiwan¡¦s civil aviation mishap rate is 3 to 4 times of world average rate and more than 70% mishaps are caused by so-called ¡§Human Factors¡¨, especially by ¡§Pilot Errors¡¨. Fatal accidents always come with Human Errors; therefore, Human Errors Reviews are very important for promoting aviation safety.
The Crew Resource Management (CRM) is the non-technical method to eliminate Human Errors and promote aviation safety used by world¡¦s aviation industries. And it has been proven to be the best way for eliminating Human Errors and promoting Aviation Safety. People pay much attention to the concept of CRM because its close link with aviation safety.
In this research, the concept of CRM used in civil aviation industry was applied on naval aviation. The key factors influencing the CRM were discovered by the expert questionnaire and verbal evaluations, and then the CRM Checklist was formatted. The CRM Checklist can be used in aviation operations and will be helpful for Human Error Elimination and Aviation Safety Promotion.
This research is able to sort Pilot¡¦s CRM risk aspects and factors determined by Verbal Evaluation Aggregation Function. And it proves that Pilot¡¦s CRM risk factors Model is feasible and extensible.
The top risk factors in all aspects of CRM surveys, determined by Verbal Evaluation Aggregation Function, are Abnormal/ Emergency Procedure Proficiency (Situation Awareness Aspect), Communication in Emergency Situation (Communication Skills Aspect), Decisive Action Taking in Necessary Condition (Team Work Aspect), Mission Assigning in Contingency (Mission Assigning Aspect), and Safe Operation Containing (Decision Making Aspect).

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0728110-101045
Date28 July 2010
CreatorsChen, Hai-Xiang
ContributorsHsiou-Jen Kuo, So-De Shyu, Ying-Chun Wang
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0728110-101045
Rightsnot_available, Copyright information available at source archive

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