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Knowledge Distribution, Knowledge Interaction and Firm Performance

The proverb ¡§Knowledge is power¡¨ points out the importance of knowledge. Most organizations understand the importance of knowledge and treat knowledge as a vital resource. Research in knowledge management has gained much attention in recent years.
This study investigates how knowledge distribution affects knowledge interaction types, and how knowledge interaction affects the performance of knowledge management in an organization. A measure of interaction quality is also defined to include process and outcome quality. A survey research was conducted to examine our research framework.
The results show that: 1. knowledge intensity affect the type of knowledge interaction and outcome quality. 2. Different types of knowledge interaction results in different interaction quality. 3. Outcome quality of knowledge interaction types affects KM performance. 4. KM performance affects organizational performance.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0731108-193258
Date31 July 2008
CreatorsKuo, Kuan-ting
ContributorsTing Peng Liang, James Jiang, Hsiang Chu Lai
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0731108-193258
Rightscampus_withheld, Copyright information available at source archive

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