This thesis is a case study of software project escalation and termination. According to domestic and international literature, software projects often faces escalation phenomenon. Therefore, this thesis studied three cases of information-system development from two different areas. The first two cases are about A and B natural gas companies¡¦geographic information system. Company A¡¦s geographic information system lasted for eight years and ended with termination. Company B¡¦s geographic information system lasted for ten years. During these years, company B had changed three different software solution providers, but the project is still pending until today. The third case is about Company C¡¦s ERP system development. The project was initiated in December of 2002 after signing the contract. It was targeted to finish in 2004. Until July, 2007, this project is not completely finished yet. From the above three cases, the causes of software project escalation and termination were investigated. What leads to the escalation of software project? Why is the software project terminated? What is the root cause? This research integrated the theoretical framework of project escalation and termination from literature. The framework addresses four key factors of escalation: (1) Project factor (2) Psychological factor (3) Social factor (4) Organizational factor (Staw and Ross, 1987); and also two key factors for termination: (1) Economic factor and management factor behind it (2) Technical factor and management factor behind it(Ewusi-Mensah and Przasnyski, 1991). Based on these factors, this study finds out affecting elements behind those factors,and then verifies and modifies the research framework. Finally, this thesis brings up conclusion and suggestions, hoping to provide managers with some advices when developing a new software project, in order to minimize the loss caused by escalation and termination.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0805106-150244 |
| Date | 05 August 2006 |
| Creators | Wu, Chun-i |
| Contributors | Ming -shang Huang, Feng-yuan Kuo, Hsin-hui Lin |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0805106-150244 |
| Rights | campus_withheld, Copyright information available at source archive |
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