Abstract
¡@¡@Being in a fast-changing medical market environment, hospitals usually face high uncertainty. The best strategy of keeping survive is being flexible. Human resource is the most important resource in hospital, so it is critical to realize the relationship between workforce flexibility and hospital performance.
¡@¡@The purposes of this study are discussing about the workforce flexibility in hospital. Questionnaire was mailed to 568 hospitals are accredited as district hospitals or above in Taiwan, and the answers are 117 with 21.0% answer percentage. Data is processed with the statistic software SPSS. The results of this research indicate that:
1. Different organization characteristics are significantly different in numerical flexibility in hospital.
2. Different organization characteristics are significantly different in wage flexibility in hospital.
3. Different organization characteristics are significantly different in soft performance in hospital.
4. Different organization characteristics are significantly different in the average growth rate of doctor in hospital.
5. Different organization characteristics are significantly different in the average rate of patient occupied in hospital.
6. Different organization characteristics are significantly different in the average productivity of employee in hospital.
7. The workforce flexibility has significantly positively influences on soft performance in hospital.
8. The workforce flexibility has significantly positively influences on the average growth rate of patient.
9. The workforce flexibility has significantly positively influences on the average rate of patient occupied in hospital.
10. The workforce flexibility has significantly positively influences on the average productivity of employee in hospital.
Key words: workforce flexibility, functional flexibility, numerical flexibility, wage flexibility, performance

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0818100-115051
Date18 August 2000
CreatorsHu, Ke-hsun
ContributorsKo, Jyh-Jer, none, Shu-Chuan Jennifer Yeh
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0818100-115051
Rightsunrestricted, Copyright information available at source archive

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