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The Research on Flexible Staffing Arrangements in High-tech Industry

The Research on Flexible Staffing Arrangements in High-tech Industry
Given the excess supply in the global market and the pressure of little gross margin in the foreign high-tech business, the major high-tech businesses can no longer enjoy a market with high growth rates and high profit earnings. The business, as the industry matures or even slows down, starts to seek for solutions to shorten its supply chain, to lower the cost of products, and to increase competitiveness. The technology industry has been facing cyclical fluctuations and fluctuations in demand in recent years. To sustain competitiveness in this market and to secure its core worker, it has to adjust with changes of time in the management of human resources, enhance the R&D and technology levels, and pay much more attention to long-term human resource development. Thus, in terms of human capital management, the major challenges the technology industry is currently facing are the issues of flexibility in the human resource department, the most efficient use of these resources, and how to adapt the planning and development of these departments.
The goal of the thesis is to provide an in-depth study and analysis of 1) the status quo of the internal/external human resources management in the technology industry, 2) the relations between the characteristic of the organization and flexible staffing arrangements, and 3) the effect of flexible staffing arrangements on the organizational performance. This study uses the questionnaire adopted by Professor Jhy-Jer Ko in the study of The Flexibility of the Labor Market and the Atypical Work Arrangement(2003). 387 copies of the questionnaire were sent out to high tech companies and 115 were returned (112 valid, 3 invalid). The return rate was 28.9%. The results of the analysis are as the following:
1.Remarkable differences of functional flexibility are found among different characteristics of the organization. The larger the organization is, the greater functional flexibility it has. Organizations with over 500 workers have better functional flexibility than those with under 100 workers.
2.Remarkable differences of numerical flexibility are found among different characteristics of the organization. The lower the ratio of the labor cost to the total expenditure, the better for the organization to use outsourcing.
3.Remarkable differences of wage flexibility are found among different characteristics of the organization. The larger the organization is, the greater the wage flexibility is. Companies with lower ratios of labor cost compared to total expenditure have a higher tendency to adopt variable salary.
4.Functional flexibility has great effects on turnover rate of full-time employee. The greater functional flexibility is, the lower the full-time employee turnover rate is. In addition, the implementing of the practice of numerical flexibility can lower full-time employee turnover rate.
5.Functional flexibility and diversified skills-training opportunities have great effects on organizational performance. The greater functional flexibility is, the better the performance is.
6.Numerical flexibility has enormous effects on organizational performance. The use of outsourcing has a positive effect on the increase of the company¡¦s profit gains. Moreover, the use of dispatch has a positive effect on lowering employee turnover rate.
7.Wage flexibility has great effects on organizational performance. A higher rate of variable salary for full-time employees has a reverse effect on the lowering of labor cost. That is, adopting wage flexibility may increase labor cost.
Keywords¡GFlexible Staffing Arrangements , Functional Flexibility, Numerical Flexibility, Wage Flexibility, Organizational Performance

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0825103-190719
Date25 August 2003
CreatorsChien, Wen-Cheng
ContributorsYing-Jung Yeh, Jin-Feng Uen, Jhy-Jer Ko
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0825103-190719
Rightswithheld, Copyright information available at source archive

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