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The Study of IT Outsourcing Decisions in Manufacturing Industry

The introduction of information system (IS) to an enterprise is a very important
digitalizing stage in the manufacturing industries. The IS outsourcing is to leverage the
information technology (IT) to improve the performance as well enhancement of
competence. In recent years, the outsourcing is one of the major IS trends , and the IT
outsourcing has become a very important management issue that is subject to the concept
of specialization, insufficient resources and strategic focuses. In the process of IT
outsourcing, some topics always been highlighted , like the selection of the best decision
model, and how to bring the maximum profit to enterprise by using IT.
This study is to explore the most decision factors of IT outsourcing in manufacturing
industry of Taiwan . The purpose of this research focuses on studying the factors of
Information System Outsourcing decisions for the manufacturing industry . The
research method will be primarily based on AHP(Advanced Hierachical Program) ,
and the seclected target systems for outsourcing are ERP(Enterprise Resource
Planning) , SCM(Supply Chain Management) and CRM(Customer Relation
Management) ,those are the most popular systems that manufacturing industry is
undergoing or considering outsourcing .
The major findings in this study are : 1. Most industry experts surveyed tend to choose In-house instead of Outsourcing , that¡¦s diffenent to the world trend . 2. The most important factor for outsourcing decision is ¡¥Focus on enterprise competence¡¦, that¡¦s consistent with worldwide reports .

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0827103-014514
Date27 August 2003
CreatorsKuo, Chih-Feng
ContributorsIuan-yuan Lu, Hsien-tang Tsai, Chen-der Dai
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0827103-014514
Rightsnot_available, Copyright information available at source archive

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