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The emotional expressions, feelings, and reactions-based on different Guanxies between supervisors and subordinates

Previous studies of emotion issues most focus on customer interaction and individual emotion, few studies focus on the interaction between supervisors and subordinates. Some findings also showed the Chinese supervisors would categorize their subordinates into ¡§insiders¡¨ and ¡§outsiders¡¨. Therefore, this search aimed at the emotion behavior and reaction between supervisors, insiders and outsiders.
The findings of this search showed the Chinese supervisors tend to have more positive emotion behavior to ¡§insiders¡¨. Even they have negative behaviors to ¡§insiders¡¨, they will show more consideration. In the other way, ¡§insiders¡¨ always not worry about supervisors¡¦ negative behaviors even they will clarify some facts to supervisors, but ¡§outsiders¡¨ always use the evade way to confront supervisors¡¦ negative behaviors.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0901105-130320
Date01 September 2005
CreatorsTu, Hsiao-Mei
ContributorsJen-Tsung Huang, I-Heng Chen, Chin-Kang Jen, Chin-Kang Jen
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0901105-130320
Rightsoff_campus_withheld, Copyright information available at source archive

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