Abstract
Such key elements as the suggestion system organization culture , question formed inside the organization improve consciousness , incentive system, except basic conditions needed to possess while building and constructing the administrative system of knowledge of enterprises on the practice; Can also be regarded as and implemented staff's originality management and basic tactics of organizational innovation. And organize no matter promote information management , suggestion system or organizational innovation, can is it must reach like improve sufficient ' whole participation ' of terms , motion of activity to work smoothly; So, the key factor of influencing the activity that it is organized that ' staff participate in ' is important must be probed into. The centre of market survey of enterprise management of Harvard did the investigation to the vast professional manager, the suggestion system ranks the fourth place while managing tools in ten major crazes. December of the 87th year of the Republic of China, the suggestion system that motion association and centre halfback's centre of development carry on pursues the state result to show, 72.10% of the enterprises channel into this system at home, however, the investigation result shows, the company above 80% of domestic participating in rate of system staff of enterprise's motion (the number of people / staff's number of the motion ) is but only 12.30%, there are 77.10% of the companies that think it is that the system pursue the greatest problem on that " the staff participate in the will " in enterprises pursueing the suggestion system at home. In addition, probe into our country the large thesis for the Doctorate of the suggestion system according to the researcher, find that studies and overweights more suggestion system and knowledge to create and organize in study at home, probe into the suggestion system and there is very few and black research which the staff join. In addition, the suggestion system , knowledge create , information management and organizing study to all belong to the activity of the whole company, the staff's participation is very important; And can be implementing the basic tactics had in information management , intention management or organizational innovation in order to organize in suggestion system; So, this research purpose is two:
First. Probe into understanding with interview which the factor of the suggestion system are to influence the staff to participate in organizing through documents? Then gather together the structure chart exactly setting up this research.
Second. With the analytic approach of the level (analytic hierarchy process, AHP) as research approach, set up not influencing not organizing staff of suggestion system not to be participated in weight of factor of ways on through being systemic than, offer the reference that the industry or the organization promote the suggestion system .
On the research approach , put in order and probe into literary composition surface and factor suitable for this research theme through documents first in this research, set up AHP and study the structure according to this, and then and then study the structure through AHP that expert's interview , enterprise view and emulate and participate in the motion system practice education and training among the workshops to revise and establish this research, then set up expert's questionnaire in accordance with AHP law, coaching advisor and lecturer and enterprise suggestion system pusher correlated with the system of the motion carry on questionnaire investigation, and then set up comparative matrix in pairs in accordance with AHP law after the questionnaire is retrieved , and use AHP ' Expert Choice 2000 ' to make policy and support the application software, screen the effective questionnaire, calculate a advisor group and assay its consistency with one group of weights of every level of AHP expert's questionnaire feedbacked of industry. Research shows:
1. Advisor groups of expert organize staff, suggestion system, participate in important the first five factors and weight views in order influencing Whether. Support and attitude of the high-order executive ( 19.7 % ) , examination system design ( 11.5 % ) , education and training (10.2), support of corporate culture (8.0% ) , Support and attitude of the department manager (7.1% ) .
2. Enterprise groups of expert organize staff, suggestion system, participate in important the first five factors and weight views in order influencing Whether.
Support and attitude of the high-order executive ( 26.0 %), support of corporate culture ( 8.2 % ) , suggestion system rewards to design ( 8.1 % ) , Company performance system design ( 7.4 % ) and support and attitude that are in charge of in the department (7.4).
3. Support and attitude of the high-order executive , examination system
design , support of corporate culture, Support and attitude of the department
manager, are advisor group that is it organize staff , suggestion system , participate in being serious to influence to classify with enterprise groups of expert as together Want the factors of the most important items.
Keyword: suggestion system , analytic hierarchy process ¡]AHP¡^
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0907107-034338 |
| Date | 07 September 2007 |
| Creators | Jen, Chin-Feng |
| Contributors | none, Jin-Feng Uen, Shyh-Jer Chen |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0907107-034338 |
| Rights | unrestricted, Copyright information available at source archive |
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