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The effectiveness of ISO 2000 quality system in improvement of customer services in private residential properties in Hong Kong /

Thesis (M. Hous. M.)--University of Hong Kong, 2007.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/173348733
Date January 2006
CreatorsChan, Lin-hung.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceView the Table of Contents & Abstract

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