Return to search

Turning user into first level support in help desk development of a web-based user self-help knowledge management system /

Thesis (M.Info.Sys.)--University of Wollongong, 2006. / Typescript. Includes bibliographical references: leaf 93-99.
Date January 2006
CreatorsLeung, Nelson K. Y.
Source SetsOCLC
Detected LanguageEnglish
SourceAccess electronically

Page generated in 0.0018 seconds