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The effectiveness of ISO 9000 in enhancing the quality services provided by housing manager of residential properties in Hong Kong /

Thesis (M. Hous. M.)--University of Hong Kong, 2008. / Includes bibliographical references (leaf 122-126)

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/272270578
Date January 2007
CreatorsTam, King-chung,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceView the Table of Contents & Abstract

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