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The role of business process capabilities and market-based assets in creating customer value and superior performance /

Thesis (Ph.D.)--Drexel University, 2008. / Includes abstract and vita. Includes bibliographical references (leaves 124-143).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/317689694
Date January 2008
CreatorsDickinson, J. Barry. Anderson, Rolph E.
PublisherPhiladelphia, Pa. : Drexel University,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceClick for resource

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