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A uses and gratifications analysis of consumer satisfaction correlated to expectations in e-commerce retail shopping

Thesis (M.S.)--West Virginia University, 2002. / Title from document title page. Document formatted into pages; contains v, 42 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 27-28).
Date January 2002
CreatorsTorjak, Stacey.
PublisherMorgantown, W. Va. : [West Virginia University Libraries],
Source SetsOCLC
Detected LanguageEnglish

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