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An airline cabin crew appraisal system with a service quality approach /

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf 135).
Date January 1996
CreatorsYue, Philip.
PublisherHong Kong : University of Hong Kong,
Source SetsOCLC
Detected LanguageEnglish
SourceView the Table of Contents & Abstract.

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