Utilizing quality function deployment and Kano model to identify the factors affecting minority retention /

Description

Thesis (M.S.)--Southern Illinois University Carbondale, 2007. / "Department of Manufacturing Systems." Includes bibliographical references (p. 75-82). Also available online.

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1. http://proquest.umi.com/pqdweb?did=1404356441&sid=3&Fmt=2&clientId=1509&RQT=309&VName=PQD

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Theses

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/551749143
Date	January 2007
Creators	Simelton, Michael F.,
Source Sets	OCLC
Language	English
Detected Language	English
Source	Available to subscribers only.