Challenges in delivering services : the front-line hospitality and tourism employee perspective /

Description

Diss. Göteborg : Göteborgs universitet, 2010. / Härtill 4 uppsatser.

Links & Downloads

1. http://hdl.handle.net/2077/21806

Tags

Turism. Kundorientering.

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/593297187
Date	January 2010
Creators	Lundberg, Christine,
Publisher	Göteborg : Borås : Göteborgs universitet, Handelshögskolan ; Högskolan i Borås,
Source Sets	OCLC
Language	English
Detected Language	English