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An investigation of the measurement and explanatory potency of cognitive scripts as an element in satisfaction with services

Thesis (Ph. D.)--University of Wisconsin--Madison, 1983. / Typescript. Vita. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 218-227).
Date January 1900
CreatorsSmith, Ruth Ann.
Source SetsOCLC
Detected LanguageEnglish

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