Mistakes, failures, and dirty work in reference service

Description

Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1994. / Includes bibliographical references (leaves 224-233).

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1. http://catalog.hathitrust.org/api/volumes/oclc/32021579.html

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/624401562
Date	January 1994
Creators	Olszak, Lydia P.
Source Sets	OCLC
Language	English
Detected Language	English