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Delight, Satisfaction, and Behavioral Intentions in a Hospital Setting: The Role of Environmental and Interpersonal Services

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Identiferoai:union.ndltd.org:OhioLink/oai:etd.ohiolink.edu:csu1330029995
Date24 February 2012
CreatorsRobinson, Gary J.
PublisherCleveland State University / OhioLINK
Source SetsOhiolink ETDs
LanguageEnglish
Detected LanguageEnglish
Typetext
Sourcehttp://rave.ohiolink.edu/etdc/view?acc_num=csu1330029995
Rightsunrestricted, This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.

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