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Value Creation in Cross-Sector Collaboration| Beneficiaries' Increased Capacity for Collective Action

<p> The intensification of cross-sector collaboration phenomena has occurred in multiple fields of action. Organizations in the private, public and social sectors are working together to tackle society&rsquo;s most wicked problems. Some success has resulted in a generalized belief that cross-sector collaborations represent the new paradigm to manage complex problems. Yet, important knowledge gaps remain about how cross-sector alliances generate value for society, particularly to its beneficiaries.</p><p> This study answers the question: How does cross-sector collaboration affect its beneficiary&rsquo;s capacity for collective action? It uses a qualitative embedded case study design, and theoretical sampling of two general cases of alliance-based interventions in a developing country: Colombia. Two embedded cases within each general case identify evidence of collective action capacity of the beneficiaries.</p><p> The study&rsquo;s findings speak to the management literatures studying collective action at different levels of analysis. Key contributions include a Beneficiaries&rsquo; Capacity Building and Expressing Model, which identifies the drivers that lead to collective action, and provide a conceptualization of collective action as installed and realized capacity. Findings also identify and explain alliances&rsquo; contributions to beneficiaries&rsquo; capacity building: alliances are trust brokers and they create spaces. Alliances also enable beneficiaries to release or actualize that capacity by building bridges, allowing capitals&rsquo; circulation and becoming a relational buffer to protect people&rsquo;s initiatives. Beneficiaries increased capacity for collective action is an outcome that becomes an alliance input, leading overtime to further benefits involving systemic change. Beneficiaries&rsquo; increased collective action capacity is a prerequisite to produce changes in larger systems of public policy and/or markets, but beneficiaries need to continue working in collaboration with the alliance as a whole system. The research features a complex collaborative system that changes how actors mobilize resources to generate systemic change. Building on those findings the study also offers an outcome-based conceptualization of alliances value creation at the beneficiary level of analysis.</p>
Date05 November 2016
CreatorsTrujillo, Diana
PublisherNew York University
Detected LanguageEnglish

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