<p> Capturing institutional memory is a challenge that organizations face in data-driven and digital workplaces. In this project, a system was built to capture institutional memory in the workflow of marketing tasks for the Carpenter Performing Arts Center. The project consisted of three phases of capturing institutional memory: phase one, organizing the marketing shared drive for the Carpenter Performing Arts Center intranet; phase two, creating a database for year-over-year marketing information; and phase three, building a dashboard and series of reports using data captured from the shared drive and database. </p><p> The project was completed using Microsoft Access database tools and Microsoft Excel due to constraints of the project. This report provides a reflection on the decision-making process throughout the project. The result is a system for capturing institutional memory and streamlining workflow processes for greater efficiently in the organization.</p><p>
| Identifer | oai:union.ndltd.org:PROQUEST/oai:pqdtoai.proquest.com:10751940 |
| Date | 24 May 2018 |
| Creators | Sather, Olivia D. |
| Publisher | California State University, Long Beach |
| Source Sets | ProQuest.com |
| Language | English |
| Detected Language | English |
| Type | thesis |
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