The influence of Automated Customs for Service Quality of Customs Brokers / 海關通關自動化對報關業者服務品質之影響

碩士 / 中國文化大學 / 國際企業管理研究所 / 88 / In order to meet the government’s trade policies and develop Taiwan into an operations center for the Asia Pacific region , starting from November 7th 1994, the bureau commenced the implementation of Full Automation System For Sea Cargo Clearance. Utilizing E.D.I (electronic data interchange), the importer, exporter and related parties transmit all paperwork electronically to the Customs and relevant government agencies through the Trade-Van, eliminating the need to do it manually. This move has brought about a dramatic revolution in customs operations.
The Benefits of Automated Customs Clearance:
(1) The time needed for clearance is greatly shortened; the flow of goods improved; the operating cost cut, and competitiveness enhanced.
(2) Customs operations are expanded around the clock, the workload more effectively dis-tributed and the bottlenecks alleviated.
(3) The customs clearance process is simplified, increasing the capacity for processing declarations, and conserving manpower.
(4) Customs operations are made more “open,” raising the quality of service and elimi-nating human error.
(5) The whole system improves the national image by meeting international trends in cus-toms operations.

Identiferoai:union.ndltd.org:TW/088PCCU0321037
Date January 2000
CreatorsTing-Chun Chang, 張廷駿
ContributorsAn-Tien Hsieh, 謝安田
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format82

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