An Integrated Fuzzy Customer Selection and Vehicle Dispatching Algorithm for After-Sale Logistic Service Planning / 結合模糊顧客評選及售後服務配送車輛派遣模式之研究

碩士 / 國立雲林科技大學 / 工業工程與管理研究所碩士班 / 90 / By the increasement of life's quality, price on the products is not the first thing in purchasing consideration; however, the consumers today are taking notice about product's quality, customer service, and technological support. So customer services and technological support following by the purchase will be the important elements during the processes of purchasing. Base on consumer's need, we come out a new structure of service to satisfy our customers, which combine purchasing and flowing customer services in the same time. Customer's request and need become our main point to study.
This study is to satisfy most of customer under limit resources, and budget but focus on the path of vehicle delivery and receive.
The study is focused construct the mathematic model for dynamic vehicle routing and problem. It’s to satisfy most customers’ require that demand uncertainty of delivery or collection goods while minimizing the total cost (the distance traveled and ignore customer fine) the limitations of available resource. The set of customers is partitioned into two subsets: line haul customers where a given quantity of goods is delivered from a central deport, and backhaul customers where a given quantity of goods is collected and transported to the deport. We consider fuzzy logic describe customer elect elements for fitly real world condition objectively.

Identiferoai:union.ndltd.org:TW/090YUNTE031007
Date January 2002
CreatorsHung-Wei Huang, 黃竑偉
ContributorsChun-Wei R.Lin, 林君維
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format88

Page generated in 0.0362 seconds