Core Competency and Performance in Liner Shipping / 定期海運業核心能力與績效關係之研究

碩士 / 國立成功大學 / 交通管理學系碩博士班 / 92 / This paper empirically evaluates the relationships between core competencies such as capability and resource, and performance in the liner shipping industry. The results suggest that carriers perceive reliability of sailing schedules to be the most important service attribute in capability, followed by efficiency of loading and discharging, on-time pick-up, service route planning, and accurate documentation. The five most important attributes of resource from the perception of the carrier are corporate reputation, financial condition, service route coverage, fleet scale, and frequency of sailing. The research employed cluster analysis to classify carriers into three groups, namely, resource oriented firms, capability oriented firms, and core competency oriented firms. The results indicate the performance differences were statistically significant among the three groups. An important finding in this research is that the core competency oriented firms had a higher performance than the other groups.

Identiferoai:union.ndltd.org:TW/092NCKU5119005
Date January 2004
CreatorsJung-Wei Wei, 魏中偉
ContributorsChin-Shan Lu, Chun-Hsiung Liao, 呂錦山, 廖俊雄
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format118

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