A Study of Key Success Factor for Mass Rapid Transit System Maintenance Outsourcing: In accordance with enterprise requirement / 大眾運輸系統維修委外成功關鍵因素之探討:需求導向觀點

碩士 / 國立臺北大學 / 企業管理學系 / 92 / Outsourcing strategy has been operated by enterprises for years. Along with global business keen competition and management modification, outsourcing plays a key role not only for developed countries to accumulate competition, but also for many developing nations.
Outsourcing strategy in today’s economy of knowledge era represents kind of completely different tactic. Traditional outsourcing mode primarily takes Economics of Scale, Time Cost and external professional for consideration, nevertheless today’s enterprises use outsourcing not just for purpose of cost saving, but more important is to enable enterprises clearly and definitely command market orientation, management strategy and clients to concentrate resources to develop core competitive advantages, and also to enlarge its added value by relying on external professional. Consequently this research is to study Mass Transit System Maintenance Outsourcing Key Success Factor in accordance with enterprise requirement as analysis axis.
Under phases of enterprise outsourcing requirements factor, service supplier factor, outsourcing execution situation, this research carries out analysis in scope of local Railway companies by ways of related analysis, ANOVA, related statistic analysis etc.
In conclusion found out that within enterprise requirement factor phase, (i.e. management, R&D, finance, organization, production, human resource, policy) “provided with definite outsourcing goal and items”, “promotion of staff quality”, “reduction of software/hardware update and maintenance cost”, “reduction of staff organization”, “acceleration of maintenance work”, “frequency and time reduction of professionals cultivation”, and “encouraging non-governmental companies to join and mobilize relate industries” are primary key factors.
Within service supplier phase, (i.e. information obtainment and sharing, financial and technological ability, experience and performance) “interaction with equipment supplier”, “high current ratio”, “provided with similar maintenance experience” are primary key factors.
This research studies base on aspects of enterprise requirement and what acquired from it could be reference for those MRT Maintenance companies executing or evaluation outsourcing and expects to introduce proper and efficient maintenance outsourcing mode for enterprises clearly and definitely to command market orientation, management strategy and clients to concentrate resources to develop core competitive advantages, and also to enlarge its added value.

Identiferoai:union.ndltd.org:TW/092NTPU0121106
Date January 2004
CreatorsWilliam Liu, 劉克湘
ContributorsSeng-Lee Won, Ching Lin, 翁興利, 林 靖
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format75

Page generated in 0.012 seconds