Application of Quality Function Deployment On Logistic Management / 運用品質機能展開管理企業運籌活動

碩士 / 國立中央大學 / 企業管理學系碩士在職專班 / 93 / Owing to severe global business competition, logistics management has thus become emergent. There are many studies dealing with this topic, but few of them are integrated.

This thesis uses Quality Function Deployment as an integrated construct for understanding logistic-performance requirements and establishing priorities of logistic activities. In logistics-performance requirements, this thesis uses Balanced Score Card, a strategic management tool developed by Kaplan and Norton, as a multi-dimension performance framework. In order to improve the objectivity of QFD, the thesis adopts the method of Analytic Hierarchy Process (AHP) to collect and analyze the opinions from experts and practitioners and calculate the weights of all indicators.
Finally, one electronic company is cited to evidence the feasibility of this integrated construct.

Identiferoai:union.ndltd.org:TW/093NCU05121013
Date January 2004
CreatorsChao-Jen Wu, 吳昭仁
ContributorsWen-Hsien Tsai, none, none, none, 蔡文賢, 黃天佑, 羅庚辛, 許秉瑜
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format41

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