碩士 / 靜宜大學 / 資訊管理學系研究所 / 93 / This paper examines human motivations underlying individual acceptance of Government to Citizen (G2C) electronic services. Such influencing factors are the key to the government in adopting the e-government service. A Decomposed theory of planned behavior (TPB) is used to hypothesize a model of e-government service acceptance, which is then tested using a field survey of 241 Customs online services users. We found a broader conceptualization of TPB’s hypothesize model is useful in explaining e-government service acceptance; however acceptance motivations are significantly different from that of typical IS products. We report attitude and behavioral control are the important predictors of e-government acceptance. Subjective norm has minimal impact on e-government acceptance, and perceived usefulness is a significant direct effect of attitude; also it’s an indirect effect of user’s behavioral Intention. Implications of these findings in light of e-government research and practice are discussed.
Identifer | oai:union.ndltd.org:TW/093PU005396014 |
Date | January 1900 |
Creators | Lung-Fang Chang, 張榮芳 |
Contributors | Yin-Te Tsai, 蔡英德 |
Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
Language | zh-TW |
Detected Language | English |
Type | 學位論文 ; thesis |
Format | 70 |
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