碩士 / 國立成功大學 / 交通管理學系碩博士班 / 95 / This study uses Kirkpatrick’s (1996) four level of training evaluation model to discuss the effect of cabin crew training on flight safety performance, especially on emergency and safety training. Three factors of reaction, four factors of learning, two factors of behavior and two factors of flight safety performance are identified based on factor analysis. Three factors of reaction are “training contents”, “trainer’s ability” and “training methods”, four factors of learning are “working attitude”, “professionalism”, “crisis management” and “knowledge”, two factors of behavior are “procedure obedience” and “teamwork”, two factors of flight safety performance factors are “communication and situation awareness” and “emergency judgment”.
This study also uses Structural Equation Model (SEM) to find the cause and effect among all dimensions. The findings show that reaction has a sighificant positive impact on learning, learning has a sighificant positive impact on behavior and flight safety performance, and behavior has a sighificant positive impact on flight safety performance. Therefore, learning plays an important role to be an intermediary dimension of training evaluation.
| Identifer | oai:union.ndltd.org:TW/095NCKU5119016 |
| Date | January 2007 |
| Creators | Chien-chen Kuo, 郭建辰 |
| Contributors | Yu-hern Chang, 張有恆 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 82 |
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