Adopting Learning Organization in Administrative Agencies:A Case Study of Coast Guard Administration / 行政機關建構學習型組織之研究以海巡署為例

碩士 / 逢甲大學 / 公共政策所 / 96 / The concept of learning organization has been taken more and more serious in recent years, and there have already been plenty of debates around it. But with the substantial progress of information technologies, those means and tools applied to keep knowledge have also changed day by day. Ever since “the fifth discipline” brought up by Peter Senge in 1990, nearly 20 years has gone by and there exists urgent needs to review the art and practice of the learning organization.
This study begins with the abundant literature review of learning organization, and then applies the concept and practice of knowledge management to further construct the analysis structure of this study. Adopting the three cultures – material, institutional, and personal – raised by Wu (1996) as the research tool, this study goes on to find out the states and issues of the administrative agencies in our countries – taken the Coast Patrol corps 4-1 of the Coast Guard Administration (CGA) as the studying case. The results show that:
1. the staffs of the basic bureau have very limited awareness of the concept of learning organization;
2. the CGA recognizes educational training as the very important learning mechanism, but there are rarely others;
3. there exists no unified form of the tasks handing over and taking over of the Coast Patrol corps 4-1, and the period is usually not long enough;
4. the relationship of the staffs in the Coast Patrol corps 4-1 is very well, and this will be helpful when adopting learning organization;
5. the routine career break seriously blocks the staff from learning outside the CGA;
6. the learning mechanisms available for staffs in the basic bureau are far more less than those available for staffs in the upper bureau;
7. the existing e-learning website is rarely used or even known.
According to these issues and with the SWOT analysis, this study suggests that:
1. material culture
(1) the equipment and facilities for e-learning should be strengthened;
(2) the corps should encourage their staffs for e-learning;
(3) the routine career break should be modified with more flexibility;
2. institutional culture
(1) the corps should set up a group to promote organization learning;
(2) the systems and institutions of knowledge management should be established;
(3) the performance of all those measures used to promote organization learning should be reviewed regularly;
3. personal culture
(1) the leader should give his commitment and participate the activities of oraganization learning;
(2) the corps should try to arouse the learning desire of the staffs, and make them accustomed to learning in their lives;
(3) the corps should develop environments for learning and dialogue more freely and easily.

Identiferoai:union.ndltd.org:TW/096FCU05055034
Date January 2008
CreatorsWen-Cheng Lin, 林文成
ContributorsChih-Cheng Yang, 楊志誠
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format158

Page generated in 0.0014 seconds