Resources, Logistics Service Capabilities, Innovation Capabilities and the Performance of Liner Shipping Services in Taiwan / 資源、物流服務能力、創新能力與經營績效關係之研究-以台灣地區定期海運業者為例

博士 / 國立成功大學 / 交通管理學系碩博士班 / 96 / The purpose of this study is to identify crucial resources, logistics service capabilities, and innovation capabilities and examine their effects on Taiwanese liner shipping firms’ performance based on the resource-based view (RBV) of the firm. Based on factor analysis, three resources were identified, namely, network resource, information equipment resource, and corporate image, and four logistics service capabilities were identified: logistics value-added service capability, service reliability capability, relationship building capability, and information integration and flexibility capability. However, only one innovation capability dimension was identified in this study.

In addition, ANOVA results revealed that the performance of logistics value-added service capability significantly differed between liner shipping companies, liner shipping agencies, and ocean freight forwarders. A structural equation modeling (SEM) approach was employed to test the research hypotheses. Results indicated that resource had a significant positive effect on logistics service capabilities and innovation capabilities as well as an indirect effect on firm performance mediated by logistics service capability.

Results also indicated that logistics service capability had a positive effect on liner shipping firms’ performance. While resource and innovation capability were not found to have a positive effect on firms’ performance, it was found to have a significant positive effect on logistics service capabilities. Hence, resource and innovation capability have an indirect effect on firm performance mediated by logistics service capability.

Identiferoai:union.ndltd.org:TW/096NCKU5119015
Date January 2008
CreatorsChing-Chiao Yang, 楊清喬
ContributorsChin-Shan Lu, 呂錦山
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languageen_US
Detected LanguageEnglish
Type學位論文 ; thesis
Format258

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