碩士 / 國立中央大學 / 工業管理研究所碩士在職專班 / 96 / In this circumstance, the Navy logistics system lacks an effective mechanism of evaluating so that it cannot make more improvement on the major factor of influencing maintenance performance and evaluates the connection of the entire operation and the strategy of organization.
But the Balanced Scorecard theory is different from the past performance evaluation technique that only takes the property or rate of return into consideration. It consists of finance, customer, internal business process and the learning and growth. The connection that it evaluates the operation and strategy of organization is applicable to research the case study based on the evaluation of non-profit institution.
Therefore, hoping the Balanced Scorecard theory contributes a mechanism of performance evaluation of maintenance operation to the Navy and assist s in finding out the major influential factor to benefit the improvement. And it acts as the reference to evaluate the performance afterward and makes the management of the Navy maintenance performance more perfect.
In the process of research that the case study implements the Balanced Scorecard, first in the strategic analysis, and strategy will be extended to four compositions of the Balanced Scorecard and transformed into the operational terms. Such as a series of activities, to expand the planning programs and measure the reaction of performance are sufficient to prove that the Balanced Scorecard is a set of combining the strategic management platform. After implementing the Balanced Scorecard system, it will be effective to combine various management systems with planning programs, to link up internal communication and to merge the resources for pursuing the common goal to make more effort. The major contents and results are as follows:
1. According to the Balanced Scorecard theory, to analyze the deficiency of case study in the traditional performance management and evaluation methods.
2. According to the concept of the Balanced Scorecard, to complete the strategic objective is to use itself as a center in order to analyze the strategic objective of case study between each other casual relationship, the strategy maps, and the specific programs of performance evaluation indicators.
3. This case study unit is depending on the design process, the mission, and the strategic concept of the Balanced Scorecard. It demonstrates every work under the method of each process and draws up the design flowchart of the Balanced Scorecard case, and then the non-profit National Defense Department can proceed to build the Balanced Scorecard indicators and self-evaluation.
Especially, the case study takes the applicable structure and concept of the Balanced Scorecard into the National Defense Military Factory to implement the planning and design. In addition to verifying the theory that the military factory implements facilely, it also confirms that the non-profit National Defense Military Factory can take the vision and mission into the strategic objectives of the organization and combine it with evaluation indicators.
| Identifer | oai:union.ndltd.org:TW/096NCU05041013 |
| Date | January 2008 |
| Creators | Chao-Tsung Chen, 陳趙棕 |
| Contributors | Gwo-Ji Sheen, 沈國基 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 90 |
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