碩士 / 華梵大學 / 工業工程與經營資訊學系碩士班 / 97 / Following change of time, the year-round shift-work jobs without vacation is commonly seen in daily social life; with respect to coast guard authority, who will not be able to deal with emergency situations on costal waters and costal lines immediately in the absence of a shift system. From which the possibilities derived could cause damage to people’s life and property or even national security, implying the importance of implementing a shift system. For this reason, the issues on how to assess the best solution under “the characteristics of costal guard authorities in consecutive shift-work jobs,” and thereby enhancing administrative effectiveness in service and convenience, have become relatively more important. Consequently, this study aims to emphasize and “assess on the characteristics of shift-work patterns for Coast Guard Administration and the respective service and command department,” with basis on characteristics of coastal patrol shift work.
The study integrates literature review with the characteristics of coastal patrol authorities in shift work, using Delphi Technique to summarize into 5 aspects for assessment including family impact, personal need, organizational resources, work effectiveness, and work environment, in addition to 16 assessment principles. Moreover, an assessment hierarchy structure is established and applied with Analytic Hierarchy Process (AHP) to obtain the assessment criteria and dimensions as well as the weight of possible options.
The results of expert determination showed that the dimensions affecting the best shift-work patterns for Coast Guard Administration and the respective service and command department composed of: “work effectiveness” and “work environment” accounted for the most significance, followed by “organizational resources,” “family impact,” “education and training,” and organizational performance.” Whereas the order of priority for the best shift-work program was based on the “three-shift work system,” and followed by “half-day shift work system” and “four-shift work system.”
The assessment of shift-work program determines the factors taken into account by the manager and employees in the process of shift-work implementation. The factors taken into account are also evaluated by the managerial level, while the decision-makers could appropriately schedule shift-work patterns through this assessment model, in order to enhance the optimal efficacy in shift-work workers.
| Identifer | oai:union.ndltd.org:TW/097HCHT0041034 |
| Date | January 2009 |
| Creators | Chang-en Yu, 余昌恩 |
| Contributors | Junn-Yuan Teng, 鄧振源 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 124 |
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