The Influence of Department Type and Conflict Type on Information Security Awareness:The Field Case Study of a Transport Service / 部門類型與衝突型態對資訊安全認知之影響—某運輸業之實地個案研究

碩士 / 銘傳大學 / 資訊管理學系碩士在職專班 / 97 / The topic that it is with safe interest to write letters in recent years has already been paid attention to by enterprises gradually, enterprises are devoted to the setting-up of the management system of the information safety while organizing and push, hope to set up the culture of information safety while organizing. But keep pouring in to the incident of information safety, although enterprises make great efforts on information is promoted safely, but still the topic of staying technically, lie in in cognition of information safetying after neglecting the foundation set up of the management system of the information safety, if can''t get the staff''s approval, will cause the effect to be non- good, even cause the staff''s rebounding, and derive the production of various conflicts.

This research goes on with the law of case study, promote the management system of the information safety to carry on research to the case company, probe into the conflict and promote roles under different departments type, safe and cognitive influence as to information. The result of study reveals, under different departments type, it will be different that the conflict influences the cognition of information safety. Will not have too many opinions on law and norm that the company make because of the colleague when the unit colleague is from the on-line unit, all stipulate that carry out in accordance with the company, so the probability of having task contradiction law and norm is relatively low. But because the colleagues only care that influence it one''s own homework, hit organizing with information safely as to the cognition of information safety, systematic interconnection with information share, risk management, management control, systematic lifespan chain of command understand intensity to be insufficient to cause, shoulder to influence. And because colleagues have less contact time on ordinary days, while having relation contradiction, will belong to and avoid responsibility, not understand the functions and powers of the pusher of information safety, take precautions against practice and procedure that incident happen in company, return on unit information safety pusher this question responsibility, unfavorable to information safety cognition organize with information safe piece taking shape, shouldering to influence with systematic lifespan chain of command and technological chain of command; In in charge of in the unitting, because working the environmental factor must deal with the incident happening suddenly at any time, regard finishing in task as the direction, will often neglect or simplify the procedure, though pusher of information safety mentions one and is in charge of accusing of personnel''s really observing, but the order which faces the executive can only be acted in accordance with, so the loophole causing the money and fitting, unfavorable to information safety cognition manage chain of command and systematic lifespan control mask shoulder to influence.

When the unit colleague belongs to the office unit, facilitate the cognition of information safety to hit and organize with information safely while having task contradiction, until information share, risk management, management control, systematic lifespan chain of command,etc. have positive relation of influencing systematic interconnection. Have relation contradiction, familiar with each other and mutual understanding, work relatively clear promoting, will discuss, propose each other idea each other, so relation conflict cognition of information security organize with information safe piece and systematic lifespan chain of command producing to influence. While having procedure contradiction, while making the operation procedure, the pusher of information safety, with the unit colleague besides one''s own business, still need to be responsible for the demand that the on-line colleague puts forward, simplifies some procedures and is in charge of accusing of for prescroption sometimes, so procedure conflict unfavorable to, promote course information safety cognition systematic interconnection with information share surface, sensitiveness, management control Taxi influence. But help to organize and control Taxi influence with safe one of information and homework; In in charge of in the unitting, it will make duty of everybody, and working content its pay training that there should be, tell the project that colleagues are in charge of accusing of and responsibility that should be shouldered, offer the abundant right the pusher of information safety, require it to shoulder duty supervised, pass interdynamic and exchange each other''s homework, help information safety manage chain of command and systematic lifespan control mask to influence in the cognition.

Identiferoai:union.ndltd.org:TW/097MCU05396006
Date January 2009
CreatorsYung-Fang Lin, 林永芳
ContributorsJyh-Jong Lin, 林至中
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format155

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