The Relationships among Trust, Knowledge Sharing and Safety Performance in Ship Operations / 船舶作業在信任、知識分享、安全績效關係之研究

碩士 / 國立臺灣海洋大學 / 航運管理學系 / 97 / Shipping industry is facing a high degree of changes in market environment, the outside world must be highly dynamic sensitivity and the ability to clutivate its own safety in response to changing external safety environment, to achieve excellent safety performance of enterprises. Organizational safety culture ensure that members of the organization and conduct of the concept of consistency, trust, inter-departmental cooperation to provide the basis for knowledge sharing to enhance efficiency. The purpose of this study is to discuss the ship operation in the trust and knowledge sharing to reach safety performance. A total of 200 questionnaires were issued, 167 were returned, of which a total of 160 copies of valid questionnaires, effective recovery rate of 80%.

In this study, it was processing differential analysis between importance and satisfaction among trust, knowledge sharing, safety performance, finding trust got through the factor analysis extracted three factors, namely the "harmony of interpersonal trust", "personnel communication with law-abiding", "secrets and understanding "; knowledge sharing extracted two factors, namely, " to encourage the sharing of knowledge and sharing tubes ", "great importance to customers and mutual exchange of information "; safety performance extracted three factors, namely the "monitoring and care of the goods", "safety training for staffs and equipment", "disaster effects and staff motivation". Safety strategy of the final analysis, a positive effects on trust in the results of knowledge sharing, knowledge sharing positive effects on safety performance, trust positive effects on safety performance proposition.

Identiferoai:union.ndltd.org:TW/097NTOU5301058
Date January 2009
CreatorsYuh-Sen Guu, 谷育森
ContributorsAn-Shuen Nir, 倪安順An-Shuen Nir
Source SetsNational Digital Library of Theses and Dissertations in Taiwan
Languagezh-TW
Detected LanguageEnglish
Type學位論文 ; thesis
Format111

Page generated in 0.0017 seconds