Service quality, customer satisfaction and loyalty - A case study of Chiba Steam-boat Restaurant Chain / 餐飲服務品質、顧客滿意度與顧客忠誠度之研究 - 以千葉火鍋為例

Description

碩士 / 建國科技大學 / 自動化工程系暨機電光系統研究所 / 98

Links & Downloads

1. http://ndltd.ncl.edu.tw/handle/40152980061815623739

Additional Fields

Identifer	oai:union.ndltd.org:TW/098CTU05490028
Date	January 2010
Creators	Tsung-Min Yeh, 葉宗旻
Contributors	Sherrie Wei, 林盛萱
Source Sets	National Digital Library of Theses and Dissertations in Taiwan
Language	zh-TW
Detected Language	English
Type	學位論文 ; thesis
Format	0