碩士 / 輔仁大學 / 圖書資訊學系 / 98 / This research was aimed to explore the user‘s need with mass transit information. The main research questions were followed: (1) What kinds of mass transit information were needed by the users? (2) What were the preferred channels in seeking mass transit information by the users? (3) Were the users aware of the availability of free mass transit information? (4) What was the users’ attitude toward available mass transit information resources? (5) How were various mass transit information resources needed by the users?
In the study, a set of questionnaire items were constructed based on review of literature. Survey was conducted to collect research data. From analysis of research data (collected from 198 respondents), this research found: (1) Most mass transit users needed route map during or before traveling. Real-time information, stop broadcast and transfer information were also needed by most users in bus and MRT system. (2) Most users preferred to seek the mass transit information through the bus stop or announcement in stations (non-internet channel), or through official mass transit information website (internet channel). (3) Most users were aware of free mass transit manuals provided by government, but half of users not actually used these manuals. (4) Most users considered the Internet was as a relatively more convenient and satisfactory way to access mass transit information. (5) Most users highly needed mass transit information provided by the city or county government.
| Identifer | oai:union.ndltd.org:TW/098FJU00448003 |
| Date | January 2009 |
| Creators | Kai-Sheng, Wu, 吳愷笙 |
| Contributors | Lih-Juan, ChanLin, 林麗娟 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 133 |
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