碩士 / 國防大學管理學院 / 資訊管理學系 / 98 / In a computerization age, information systems become more important for each department of R.O.C. government. However, there exists an operation environment that information manpower is insufficient and requirement threshold of information technology is high. For achieving a goal of information system operation quickly, information system outsourcing is one good solution for each department of R.O.C. government. Therefore, outsourcing result of information system would impact administrative performance for each department.
R.O.C. Coast Guard Administration (CGA) has been implemented over 30 information systems by outsourcing. This study tries to discuss critical success factors of information system outsourcing of CGA with AHP. We conclude critical success factors of information system outsourcing with reviewing literatures. Then, by expert questionnaires, this study builds an AHP questionnaire of information system outsourcing of CGA.
After collecting AHP questionnaires, we use expert choice software to calculate weight of each critical success factor of information system outsourcing of CGA. With the calculated weights, we can understand the precedence of critical success factors of information system outsourcing of CGA. The analyzed results show that the three most important critical success factors are “good communication”, “crisis prevention and handling” and “requirement change handling”. If CGA pays much attention on the three critical success factors; it can enhance a probability of information system outsourcing.
| Identifer | oai:union.ndltd.org:TW/098NDMC1654008 |
| Date | January 2009 |
| Creators | Chin-An Lin, 林晉安 |
| Contributors | Yu-Chi Lin, Chen Hua Fu, 林裕淇, 傅振華 |
| Source Sets | National Digital Library of Theses and Dissertations in Taiwan |
| Language | zh-TW |
| Detected Language | English |
| Type | 學位論文 ; thesis |
| Format | 99 |
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